Billing Specialist

Lone Star Family Health Center • Conroe, TX

7d • Onsite

About The Position

Join our team as a Billing Specialist in Conroe, Texas and play a vital role in ensuring our financial operations run smoothly while providing exceptional service to our patients! As our Billing Specialist, you'll serve as a critical link between our internal billing department and third-party billing agency. Your expertise in medical billing processes and attention to detail will help maintain our organization's financial health while supporting positive patient experiences.

Requirements

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Excellent communication skills that enable you to explain complex billing concepts clearly and empathetically
• Strong organizational abilities and time-management skills that help you prioritize tasks in a fast-paced environment
• Meticulous attention to detail and a proactive approach to problem-solving
• Ability to work both independently and collaboratively as part of our dedicated team
• Commitment to handling confidential information with the utmost discretion and professionalism
• High School diploma or GED required, along with at least two (2) years of medical billing experience.

Nice To Haves

• Experience with healthcare billing systems and knowledge of medical terminology is highly valued.

Responsibilities

• Serve as a liaison between our organization and third-party billing agency, efficiently managing documentation including EOBs, check payments, and refunds
• Provide compassionate and knowledgeable support to patients regarding their account balances and billing questions
• Oversee our self-pay collection module, applying your expertise to review accounts thoroughly before collection actions to ensure accuracy and identify potential issues
• Resolve unassigned payments by accurately applying them to the correct accounts and dates of service
• Support self-pay lab billing processes and payment posting with precision
• Manage flagged accounts requiring specialized follow-up (Medicaid pending, bad address, bad debt, pre-collections, collections, etc.)
• Enter patient demographics for new hospital patients to facilitate timely billing through our third-party agency
• Conduct thorough insurance verification and secure surgery authorizations for all insurance providers
• Administer payment plans and professionally handle delinquent accounts requiring updated payment information
• Maintain organized filing systems for corporate documents, records, and reports

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees