Billing Specialist

GN Group • Vancouver, WA

47d • $22 - $24 • Hybrid

About The Position

As a Medical Billing Specialist, you will play a critical role in ensuring accurate and efficient billing processes for our members within the hearing care industry. Leveraging your strong attention to detail and at least three years of experience in billing for primary care or specialty medicine, you will be responsible for managing accounts receivable, investigating and resolving insurance claims, and supporting our commitment to outstanding customer service. You will collaborate with a dedicated team in a fast-paced environment and contribute to our mission of helping members achieve their goals.

Requirements

• Minimum of three years of hands-on experience in medical insurance billing (required).
• Certification in Medical Insurance Billing, an associate degree, or a combination of equivalent work experience and ongoing education (required).
• Solid understanding of medical and insurance terminology (required).
• Demonstrated ability to work independently with minimal supervision, efficiently managing tasks and responsibilities.
• Outstanding written and verbal communication skills, with the capacity to convey complex information clearly to diverse audiences.
• Exceptional problem-solving skills, utilizing critical thinking to address challenges proactively and deliver effective solutions.
• Meticulous attention to detail, ensuring accuracy and thoroughness in all aspects of work.
• Maintain a positive professional attitude and ability to work well as part of a team.
• Ability to prioritize work and make decisions under pressure.
• Demonstrates a consistently positive and professional demeanor, fostering a collaborative and supportive team environment.
• Exhibits strong organizational skills with the ability to effectively prioritize tasks and make sound decisions in high-pressure situations.

Responsibilities

• Extracts all information needed to complete daily billing process from patient records.
• Operates computer and uses various billing systems and software to transmit clean claims to third-party payers nationwide.
• Inputs data and transmits insurance claims accurately, either directly or through billing software.
• Follows up with insurance companies and ensures claims are paid/processed.
• Resubmits insurance claims that have received no response, are not on file, or have been denied.
• Works with other staff to follow up on accounts until zero balance.
• Answers routine inquiries related to claim status and account balance.
• Maintains required billing records, reports, and files.
• Answers telephone, documents call notes, and provides actionable and accurate billing information.
• Communicates effectively with practice staff and third-party payers regarding payment policies and financial obligations.
• Participates in educational activities and enhances knowledge and skills to keep up to date of current coding changes, fee schedules, and applicable state and federal programs as they relate to claim submission.
• Observes policies and procedures related to federal privacy regulations, health records, release of information, retention of records, and statute of limitations for claim submission.
• Maintains strict confidentiality, ethical conduct, and professional etiquette.
• Covers for other office functions as requested.
• Perform other related duties as directed or assigned.

Benefits

• Competitive pay: Hourly rate of $22.00-$24.00 per hour, dependent on experience.
• Health & wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
• Financial security: 401(k) with a generous company match
• Work-life balance: Generous PTO and paid company holidays
• Life & family benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
• Professional growth: Education reimbursement to support ongoing learning
• And more ways we invest in you: Additional perks and programs designed to support your well-being and success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees