Billing Specialist

American Alarm & Communications • Arlington, MA

6h • $22 - $31

About The Position

The scope of the
Billing Specialist Role is responsible for generating and sending invoices and handling incoming billing inquiries to full resolution. They must be able to work well with others while pursuing team goals for productivity and innovation. The Billing Specialist also communicates with customers to resolve billing issues, supports month-end closing activities, and ensures all receivables are accurately recorded in compliance with company policies and accounting standards.

Duties include but are not limited to the following:

Generate and issue accurate customer invoices based on contract terms, services rendered, or products delivered.
Setting up billing lines
accurately and in accordance with contract and purchase order terms.
Apply customer payments to appropriate accounts and reconcile discrepancies in a timely manner.
Communicate with internal teams and external clients to resolve billing issues or disputes efficiently.
Manage 3rd party billing portals to ensure timely billing and payments from customers.
Serve as a backup to other A/R functions, such as cash application, as necessary.
Assist with month-end closing activities by preparing AR reports and ensuring all transactions are properly recorded.
Regularly review reports to identify errors and demonstrate a drive toward innovation and resolution.

Experience:

1 to 3+ years of experience in accounts receivable, billing, or a general accounting role
Familiarity with invoicing, payment processing, and collections procedures, including handling aging reports and account reconciliations.
Proficiency in accounting or ERP software such as QuickBooks, NetSuite, or similar platforms, along with strong Microsoft Excel skills.
Experience communicating with customers and internal departments to resolve billing or payment issues.
Understanding of basic accounting principles and experience supporting month-end financial close activities.
Other job duties as assigned

Requirements

• 1 to 3+ years of experience in accounts receivable, billing, or a general accounting role
• Familiarity with invoicing, payment processing, and collections procedures, including handling aging reports and account reconciliations.
• Proficiency in accounting or ERP software such as QuickBooks, NetSuite, or similar platforms, along with strong Microsoft Excel skills.
• Experience communicating with customers and internal departments to resolve billing or payment issues.
• Understanding of basic accounting principles and experience supporting month-end financial close activities.
• Other job duties as assigned

Nice To Haves

• Associate’s Degree in Accounting, Finance, or a Related Field

Responsibilities

• Generate and issue accurate customer invoices based on contract terms, services rendered, or products delivered.
• Setting up billing lines accurately and in accordance with contract and purchase order terms.
• Apply customer payments to appropriate accounts and reconcile discrepancies in a timely manner.
• Communicate with internal teams and external clients to resolve billing issues or disputes efficiently.
• Manage 3rd party billing portals to ensure timely billing and payments from customers.
• Serve as a backup to other A/R functions, such as cash application, as necessary.
• Assist with month-end closing activities by preparing AR reports and ensuring all transactions are properly recorded.
• Regularly review reports to identify errors and demonstrate a drive toward innovation and resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED