Billing Specialist

WellSky•Overland Park, KS

4d•Onsite

About The Position

The Billing Specialist is responsible for accurate revenue recognition. The scope of this job includes receiving inbound client correspondence regarding billing related questions and escalations, processing credit and debit memos, and managing the appropriate refund and cancellation processes. This position is based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!

Requirements

GED or high school diploma
At least 0-1 years of relevant work experience
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time

Responsibilities

Perform accurate and timely contract entry and execute invoicing in appropriate systems, reviewing signed contracts for completeness and recording new client details in the master file.
Process recurring client invoicing and transaction details from 3rd party vendors, including reviewing invoicing trends, validation reviews, creating new price books and field service contracts for renewals, retaining appropriate documentation for audits, and resolving issues in the invoicing process.
Conduct client interactions related to billing and cash application both over the phone and email.
Process client credit memos, debit memos, and refunds in an accurate and timely manner.
Manage the client cancellation workflow as directed by the client retention and support teams.
Work across departments to research and resolve escalated client disputes and billing exceptions.
Perform other job duties as assigned.