Billing Specialist (Manufacturing)

Plasma-Therm LLC•St. Petersburg, FL

19h

About The Position

The Billing Specialist is responsible for the accurate and timely invoicing of customer orders in a manufacturing environment. This role ensures invoices align with sales orders, shipping documentation, pricing agreements, and contractual terms. The Billing Specialist plays a critical role in the order-to-cash process, supporting revenue accuracy, cash flow, and customer satisfaction while maintaining compliance with internal controls and audit requirements.

Requirements

Associate’s degree in Accounting, Finance, Business, or related field (or equivalent experience)
2+ years of billing experience in a manufacturing or distribution environment
Experience with ERP systems and order-to-cash workflows
Strong attention to detail and accuracy
Ability to manage multiple priorities and recurring deadlines

Nice To Haves

Experience with: "Letter of Credit" (LOC) strongly preferred
EDI customers
Contract-based or milestone billing
Freight and logistics billing
Strong Excel skills (lookups, reconciliations, pivots)
Familiarity with revenue recognition principles

Responsibilities

Prepare and issue customer invoices based on: Sales orders Shipping documents (BOLs, packing slips, proof of delivery) Customer contracts and pricing agreements
Ensure invoices reflect: Correct pricing, discounts, and surcharges Freight terms (FOB shipping point/destination, prepaid vs. collect) Applicable taxes and fees
Process partial shipments, backorders, and split invoices accurately
Manage progress or milestone billing for custom products or capital equipment, as applicable
Partner with Sales to validate pricing, credits, and contract terms
Work closely with Shipping and Logistics to resolve shipment discrepancies
Coordinate with Production and Planning on shipment timing and order status
Collaborate with Accounting and Accounts Receivable to ensure accurate revenue recognition and timely collections
Investigate and resolve: Billing discrepancies Short pays and chargebacks Freight and pricing disputes
Respond to customer billing inquiries professionally and promptly
Maintain documentation to support dispute resolution and audit trails
Support month-end close by: Reconciling shipped-but-not-billed orders Identifying billing accruals and deferrals
Maintain accurate and organized billing records in accordance with internal controls
Ensure compliance with company policies, accounting standards, and audit requirements (SOX, where applicable)
Enter and maintain billing transactions in the ERP system (e.g., NetSuite, SAP, Epicor, Oracle, Infor)
Support EDI billing requirements for key customers
Utilize Excel for reconciliations, pricing audits, and reporting
Identify opportunities to improve billing accuracy, efficiency, and process controls