Billing Specialist

AcrisureJanesville, WI
11hOnsite

About The Position

Under the supervision of the billing manager, this position requires an individual who has the ability to work independently, is able to work under pressure, is analytical and has excellent problem-solving and communication skills. Qualifications ● Requirements for this position include a high school diploma, two to three years experience working in billing a plus and knowledge of Microsoft Office and Google applications. ● Skills may include exceptional customer service, strong verbal and written skills, basic math, good quality of research abilities, superior organizational and advanced multi-tasking ● Qualified candidates must be punctual ● Knowledge of Dale Carnegie concepts is a plus ● Ability to respond to questions in a tactful and professional manner Responsibilities: Responsibilities of a billing specialist include but are not limited to: ● Processing, tracking and completing billing statements ● Processing cancellations requests ● Issuing billing adjustments ● Handling inbound and outbound calls with customers regarding payment inquiries ● Performing data entry onto Company's business software ● Performs clerical tasks and other duties as assigned ● Subject to assisting with “Supervisory” call Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected] . Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy . Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice . Welcome, your new opportunity awaits you.

Requirements

  • Requirements for this position include a high school diploma
  • Two to three years experience working in billing a plus and knowledge of Microsoft Office and Google applications
  • Skills may include exceptional customer service, strong verbal and written skills, basic math, good quality of research abilities, superior organizational and advanced multi-tasking
  • Qualified candidates must be punctual
  • Ability to respond to questions in a tactful and professional manner

Nice To Haves

  • Knowledge of Dale Carnegie concepts is a plus

Responsibilities

  • Processing, tracking and completing billing statements
  • Processing cancellations requests
  • Issuing billing adjustments
  • Handling inbound and outbound calls with customers regarding payment inquiries
  • Performing data entry onto Company's business software
  • Performs clerical tasks and other duties as assigned
  • Subject to assisting with “Supervisory” call

Benefits

  • Comprehensive medical insurance, dental insurance, and vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • A complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave and paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage
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