Job Summary: Responsible for gathering charge information, coding, entering into data base complete billing process and distributing billing information. Responsible for processing and filing insurance claims and assists patients in completing insurance forms. Primary Job Responsibilities/Tasks: 1. Researches all information needed to complete billing process including getting charge information from physicians. 2. Codes information about procedures performed and diagnosis on charge. 3. Assists in the processing of insurance claims including Medicaid/Medicare claims. 4. Processes all insurance provider’s correspondence, signature, and insurance forms. 5. Assists patients in completing all necessary forms, to include payment arrangements made with patients. Answers patient questions and concerns. 6. Keys charge information into billing system, files claims, and resolves any errors. 7. Coordinates posting payments received at the clinic. 8. Follows-up with insurance companies and ensures claims are paid/processed, works denials, and files appropriate appeals. 9. Resubmits insurance claims that have received no response or are not on file. 10. Works with other staff to follow-up on accounts until zero balance. 11. Assists error resolution. 12. Maintains required billing records, reports, files. 13. Research return mail. 14. Answers telephone, screens calls, takes messages, and provides information. 15. Participate in regularly scheduled, routine coverage of the business office to assist visiting patients. 16. Provides front desk coverage as necessary. 17. Participates in educational activities. 18. Maintains strictest confidentiality. 19. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED