Billing Specialist

Mountainside Treatment Center • New York, NY

33d • $22 - $24 • Remote

About The Position

The Billing Specialist is responsible for verifying insurance benefits, ensuring accurate billing and claim submission, providing excellent customer service to patients and payers, and performing consistent follow-up on claims to support timely reimbursement. This role plays a key part in revenue cycle operations while maintaining compliance and high service standards.

Requirements

• High school diploma or equivalent required
• Strong attention to detail and accuracy required

Nice To Haves

• Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred.
• Knowledge of billing regulations and compliance requirements preferred

Responsibilities

• Verification of Benefits (VOB)
• Verify patient insurance eligibility and benefits prior to services rendered
• Confirm coverage details including copays, deductibles, coinsurance, authorizations, and limitations
• Document verified benefits accurately in the system
• Communicate benefit details and financial responsibility to internal teams as needed
• Identify coverage issues and escalate discrepancies promptly
• Billing & Invoicing
• Generate accurate patient statements and invoices in a timely manner
• Review charges for accuracy prior to billing
• Customer Service & Communication
• Handle inbound and outbound calls with clients, payers, insurance companies, and internal staff
• Provide clear explanations regarding charges, statements, invoices, and insurance coverage
• Address patient billing inquiries and resolve concerns professionally and compassionately
• Maintain excellent customer service standards while managing sensitive financial information
• Claims Submission & Follow-Up
• Research claim status using payer portals, phone calls, and correspondence

Benefits

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees