Billing Specialist

Ophthalmic Consultants of Boston • Plymouth, MA

1d

About The Position

Join the Front Line of Patient Financial Care at Ophthalmic Consultants of Boston 👁️ 💼 Billing Specialist Are you confident discussing insurance, skilled at navigating surgical authorizations, and passionate about helping patients understand their financial responsibility? We’re looking for a knowledgeable, patient-focused professional who thrives in a fast-paced environment and isn’t afraid of high call volumes or complex insurance scenarios. This isn’t just a billing role — it’s a critical position that ensures patients feel informed, prepared, and supported before their visit or surgery. 🚀 What You’ll Do You’ll serve as a key liaison between patients and insurance carriers, ensuring clarity, accuracy, and timely collections.

Requirements

• 3–5 years of experience in medical billing, insurance verification, or healthcare financial counseling
• Proven experience securing surgical prior authorizations
• Strong knowledge of surgical claims and insurance coverage policies
• Confidence in discussing out-of-pocket costs and collecting payments
• Ability to multitask and pivot quickly in a high-volume call center environment
• Exceptional attention to detail and organization
• Professional, empathetic communication skills for sensitive financial conversations

Responsibilities

• Verify and interpret deductibles, copays, coinsurance, and out-of-pocket maximums
• Secure prior authorizations for surgical and specialty procedures
• Confirm eligibility and surgical claim coverage directly with insurance carriers
• Provide accurate cost estimates for visits, procedures, and surgeries
• Clearly explain insurance benefits and projected out-of-pocket expenses
• Set confident, professional expectations regarding payment due at time of service
• Discuss outstanding balances and collect payments
• Assist patients with billing statements and claim questions
• Manage high volumes of insurance claims and daily inbound/outbound calls
• Accurately document benefit verifications and patient communications
• Support front desk and billing operations in a high-demand setting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed