Billing Specialist (Remote)

ManhattanLife Insurance & Annuity Company

20h • Remote

About The Position

ManhattanLife is seeking Billing Specialists to join our Worksite Premiums team!

The main role of a Billing Specialist is to ensure premium payments are credited to each policyholder's account. They are responsible for responding to written inquiries on premium payments, coverage paid to date and billing options.

For candidates not based in Houston, the position would be remote.

For candidates based in Houston, the position requires on site work with the possibility of a future hybrid work schedule.

Requirements

• High School Graduate or equivalent (GED); three years related work experience in account/system reconciliation, accounts payable and/or insurance industry; or the equivalent combination of education and/or relevant experience.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• 10 key by touch.
• Computer literate; demonstrates proficiency in the use of Microsoft Word and Excel.
• Ability to make procedural decisions and judgments on sensitive, confidential issues.
• Dependable and flexible.
• Strong data and records management skills.

Responsibilities

• Review and respond to billing and receivables.
• Research and process accounting transactions related to internal or external customer requests.
• Process accounting transactions on financial subsidiary systems and the general ledger.
• Provide information and prepare adjusting entries as needed.
• Communicate discrepancies to policy owners, administrators, field force and internal contacts.
• Daily processing of incoming wires, providing backup to other areas as needed on wire payments.
• Build and maintain effective working relationships with policy owners, list bill administrators, brokers, Master General Agents, field force, and home office staff.
• Process and manage stale dated checks and premium waivers as directed.
• Build legally defensible billing and policy files for financial reporting compliance.
• Scan, document, and image completed batches and billing changes.
• Complete special projects and tasks as assigned.

Benefits

• ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans.
• We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED