Billing Specialist

Hall & Evans•Denver, CO

4d•$60,000 - $70,000

About The Position

Hall & Evans, LLC, one of Denver’s most established defense law firms, is seeking a highly motivated Legal Billing Specialist to add to the firm’s Accounting Department. This role will play a crucial role in accurately and efficiently managing billing activities for our clients. The ideal candidate is a proactive problem solver who takes ownership of billing challenges, drives resolutions, and continuously seeks ways to improve billing accuracy. This role requires strong understanding of billing procedures, excellent communication skills, and a high level of proficiency in legal billing tools. This is a fast-paced environment with frequent interaction with attorneys, professional staff, and insurance carriers. Success in this role will require excellent communication skills and the ability to manage multiple priorities in a high-volume setting.

Requirements

2-3 years of hands-on billing experience , preferably in a law firm or professional services setting
Strong organizational skills and an ability to manage multiple responsibilities simultaneously with attention to detail and commitment to accuracy
Proactive, motivated, and adaptable —able to quickly learn new systems and processes.
Able to work overtime when necessary

Responsibilities

Billing Review & Compliance : Review draft invoices for accuracy, completeness, and compliance with client and carrier billing guidelines, identify and correct errors, inconsistencies, and guideline violations prior to submission. Identify recurring billing issues and propose process improvements to reduce rejection rates and appeal success. Ensure proper use of timekeeper rates, task codes, budgets, and follow all client requirements.
E-Billing, Appeals, & Adjustments: Submit invoices through third-party e-billing platforms and monitor invoice status through final approval. Initiate, manage, and track e-billing appeals with attorneys and insurance carriers. Analyze carrier reductions, rejections, and guideline violations to determine corrective action. Work all billing adjustments through final resolutions to maximize recoverable revenue.
Communication & Collaboration : Serve as primary point of contact for attorneys, paralegals, and legal assistants regarding billing inquiries and discrepancies. Communicate professionally with attorneys and professional staff of varying styles to resolve billing issues efficiently. Communicate with insurance carriers and e-billing vendor support teams to resolve technical or guideline related issues.
Documentation: Maintain organized billing records, including submission of rates, budgets, e-billing appeals, and client correspondence.
Client Relationships: Build and maintain positive relationships with clients by providing excellent customer service and addressing b illing-related concerns professionally.
Software: Utilize legal billing software and systems proficiently to perform billing tasks efficiently and accurately. Work extensively with various third-party e-billing vendors including but not limited to Bottomline, Legal eXchange, CounselLink, TyMetrix, Legal Tracker, Legal Solutions Suite, Collaborati, and Quovant. Proficiency in Microsoft Office (Outlook, Excel, Adobe, and Word; MS Office 365 preferred.