Billing Specialist II

ASSA ABLOY•Plano, TX

About The Position

We are looking for a highly detailed oriented professional to be responsible for the billing in our Invoicing Department for ASSA ABLOY Global Solutions “AAGS” North Americas. This includes but is not limited to all activities required to accurately invoice new construction and renovation projects along with all reoccurring revenues in compliance with standard billing processes, contractual obligations, invoicing portal, and special customer requests. Additionally, this position will be required to have detailed knowledge of AIA billing practices along with a strong knowledge of construction contracts to ensure compliance with terms and conditions while maximizing opportunities for revenue recognition and limiting Account Receivable issues.

Requirements

Experience billing medium to large-scale construction projects in accordance with AIA billing standards and methodologies.
Experience billing non-AIA projects in accordance with various contract types such as Lump Sum, Fixed Price, Cost-Plus, and Time & Material projects as examples.
Experience working with subcontractor invoices and validating for completeness and accuracy prior to processing for payment
Work independently on multiple assignments with varying deadlines and priority levels
Coachable, reliable, and must display a positive attitude during stressful situations
Solid organizational and time-management skills, including the ability to advance numerous competing priorities
Ability to work well under pressure while maintaining a positive and customer friendly attitude with the team, customers, and internal business partners
Strong interpersonal and communication skills; speaks and writes in a clear, concise, and grammatically correct professional manner
Ability to adapt and thrive in a complex, fast-paced environment that offers continuous learning of software applications and operational improvement
Detail-oriented and capable of reviewing data to find variances, trends, and errors
Provide a high level of customer service
Flexible to work extra hours as needed to ensure all billing deadlines are met

Nice To Haves

3+ years’ billing experience in the construction industry
Understanding OCIP and CCIP documentation
Hospitality experience
Background in access control & door hardware scheduling
Ability to interpret contract language to ensure accuracy in billing
Microsoft Dynamics AX or other ERP Applications
Service Now
Teamwork and TeamDesk
SmartSheet
Proficient with MS Excel

Responsibilities

Effectively utilize our workflow tools ticketing system to manage workload and track projects
Prepare and submit invoices accordance to the process for that specific billing method (Pay Application, Payment Portals, AX invoices, Manual Billings), contract terms, and company policies in a fast-paced environment for multiple clients monthly
Interface with internal and external parties (i.e. Sales, General Contractors, Installers, Project Managers, AR) to resolve issues and gather relative information for proper and accurate billing of projects
Review billing requests to determine appropriate action and/or assign to a team member
Manage ticketing system to ensure all tickets are being touched monthly and the escalations are being addressed in accordance with the escalation policy
Handle all first level escalations from internal and external clients and escalate to Supervisor as needed
Partner with AP and AR teams to research and reconcile billing related issues
Review billing reports for accuracy and collaborate with team members to resolve discrepancies
Meet with internal teams (PMO group and AR) on a weekly basis to review and resolve complex billing variances
Perform quality control audits to ensure all billings are compliant with outlined processes and documented SOPs
Identify opportunities to streamline processes across all billing functions
Adhere to strict deadlines with the ability to “own” all aspects of this position
Other duties and special projects as assigned