Billing Service Specialist

Chubb • Philadelphia, PA

42d

About The Position

Key Objectives: Premium collections and resolution of disputes and premium differences to maintain open receivables to a current status and increase cash flow.

Requirements

• Bachelor's Degree or equivalent work experience in finance or accounting.
• Excellent organizational, time management and planning skills required.
• Ability to recognize and adapt to changing priorities and workflows as needed.
• Technical proficiency and experience in working with electronic inquiry systems, Excel, Microsoft Word and other applicable electronic tools.
• Willingness to display a positive, energetic and enthusiastic approach to daily work assignment.
• Demonstrate the ability to interact with agents, brokers, production and processing offices working to research and resolve problems.
• Ability to communicate well both verbally and in writing
• Demonstrate the ability to work independently with minimal supervision.
• Demonstrate the ability to identify work processes that will enhance productivity.

Responsibilities

• Monitor and pursue collections of unpaid receivables and take appropriate actions to resolve balances in a timely manner.
• Reconcile more challenging premium differences and disputed transactions within current month. Work with the various business units and agents to resolve differences.
• Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing.
• Collect all payments due in accordance with and within the Chub credit term guidelines.
• Provide customer service support to our internal and external customers to resolve any open queries regarding premiums due.
• Provide monthly status reports to Team Leader/Manager in support of receivable analysis reporting. Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines.
• Investigate and resolved disputed items, reconcile balances as required, follow up on corrective action until balance is resolved.
• Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees