Billing Rate Specialist

Holland & Knight LLP•Tampa, FL

About The Position

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in our global operations center in Tampa, FL, or at the Firm's Dallas office. General Description: We are seeking a Billing Rate Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm. The Billing Rate Specialist supports the coordination of tasks and processes related to client fee agreements, including documenting, tracking, and monitoring in accordance with the firm's policies and procedures. Under the direction of the Client Billing Operations Supervisor, this position assists with the semi-annual rate review process and collaborates with the Pricing, Financial Planning and Analysis, Billing, Ebilling, and Collections teams on various projects as assigned.

Requirements

Ability to manage multiple tasks with competing deadlines and perform well under pressure.
Adaptable and flexible to changing needs and priorities.
Strong interpersonal and communication skills with the ability to work collegially with attorneys, clients, and administrative colleagues.
Professional demeanor and willingness to learn.
Basic technical and analytical skills; motivated to seek answers and solutions.
Ability to proactively identify issues and propose solutions with guidance.
Strong time management and organizational skills with attention to detail.
Critical thinking, problem solving, and decision-making skills.
Proficiency in MS Office suite, especially Excel.
Familiarity with industry billing and collection software (Aderant experience a plus but not required).
2-4 years of experience
Bachelor’s degree in business, finance, accounting, or a related field preferred; relevant internship, work experience, or coursework in business services, finance, accounting, billing, or a similar field may be considered

Nice To Haves

Familiarity with industry billing and collection software (Aderant experience a plus but not required).

Responsibilities

Assist with identifying non-standard rate agreements and capturing key information to support communications and processes related to rate agreement expiration dates.
Help maintain and update client master files to accurately reflect negotiated rate agreements, including commencement and expiration dates and other relevant terms.
Support the annual exception rate review process and assist in coordinating rate changes throughout the year under supervision.
Update timekeeper rate changes as requested and assist with revaluing unbilled time.
Communicate changes to attorneys, legal staff, and internal teams as directed.
Participate in discussions regarding rate processes and improvements with Pricing and Financial Planning and Analysis teams as appropriate.
Respond to rate-related inquiries from attorneys, legal staff, and business service teams in a professional manner.
Generate ad hoc rate-related reports as required.
Provide backup support to the Timekeeper Matter Maintenance team and assist with finance-related requests as necessary.
Special projects and duties as assigned.

Benefits

comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
pre-tax transit and parking program
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents
Benefits may vary by position and office.