Billing Process Clerk (Saginaw, MI)

Morley•Saginaw, MI

7h•Hybrid

About The Position

As a Billing Process Clerk on Morley's reacquired vehicle management (RVM) team, you’ll collect and reconcile invoices, and prepare the necessary tracking and reporting to facilitate client billings. Hybrid Schedule This is a hybrid role, where you will work partly from home and partly on site at our Saginaw, Michigan, campus. See The Hybrid Experience section below for on-site perks and videos on what both experiences are like!

Requirements

Computer skills (especially MS Excel)
A positive, self-starter attitude with a solid work ethic, meticulous attention to detail and ability to meet deadlines
Excellent interpersonal and organizational skills
High school diploma or equivalent
One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Two or more years of experience in a relevant or related profession
Able to work on site in Saginaw, Michigan, as required
Able to work 8 a.m. - 5 p.m. Eastern time, Monday - Friday
Secluded and distraction-free work environment
Required internet setup: High-speed internet delivered through a wired provider (cable or fiber)
Computer must be physically connected to your modem / router using an Ethernet cable
Wireless, 5G and satellite connections are not supported

Responsibilities

Forward invoices to clients and suppliers
Create and maintain spreadsheets for client billings
Follow up on client invoicing as needed
Create billing for various RVM programs and manufacturers
Reconcile final invoices monthly
Assist with: Special projects
Incentive tracking
Website user maintenance
New user setup
System clean up for billing
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Benefits

Medical and prescription coverage
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)