Billing Operations Specialist

MAINE CREDIT UNION LEAGUEWestbrook, ME
Onsite

About The Position

Own and improve billing operations across multiple organizations, ensuring accuracy, consistency, and scalability as our services grow. As a Billing Operations Specialist, you will play a key role in managing billing data, coordinating across systems, and ensuring financial accuracy for Synergent and affiliated organizations. This role goes beyond processing—you will help strengthen and evolve how billing works as volume and complexity increase. If you take pride in precision, enjoy working with data across systems, and want to contribute to building reliable, scalable processes, this is a great opportunity to grow.

Requirements

  • Strong attention to detail and commitment to accuracy
  • Ability to work with data across multiple systems and sources
  • Strong organizational skills and ability to manage multiple priorities
  • Comfort working in structured, process-driven environments
  • Problem-solving mindset with a focus on continuous improvement
  • Clear communication skills and ability to collaborate across teams

Nice To Haves

  • Experience in billing, accounts receivable, or financial operations
  • Exposure to accounting systems or CRM platforms
  • Experience with data reconciliation or financial documentation
  • Familiarity with audit support or maintaining audit-ready documentation

Responsibilities

  • Gather, validate, and organize billing data from multiple sources to ensure accurate invoicing
  • Work across systems (CRM platforms, product applications, reports, vendor inputs) to ensure data consistency
  • Support the integration of billing data into the accounts receivable sub-ledger and general ledger
  • Maintain clear billing documentation and audit trails to support financial integrity
  • Review and verify billing adjustments and credits, ensuring proper approval and accuracy
  • Identify opportunities to improve billing workflows, data sources, and system efficiency
  • Partner with Accounting, Corporate Billing, and systems teams to ensure consistency and reliability
  • Help ensure billing processes scale effectively as the organization grows
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