Billing Operations Specialist

G&B Packing Co • Jersey City, NJ

21h • $19

About The Position

The Billing Operations Specialist’s primary focus is to generate and issue customer invoices accurately and timely.

Requirements

• Highschool diploma or equivalent required, further education or training a plus
• 2+ years of billing/accounts receivable or related office/accounting experience preferred
• Knowledge of pricing, contracts and freight terms
• Strong data entry skills with high attention to detail and accuracy
• Ability to manage high volumes of work while meeting deadlines
• Proficiency with Microsoft Office (Excel, Word, Outlook); experience with ERP or accounting software a plus
• Customer service orientation when working with vendors and colleagues
• Accuracy and attention to detail
• Strong organizational and time management skills
• Analytical thinking and problem-solving ability
• Team-oriented with a positive and professional attitude
• Desire and drive to learn and grow
• Understanding and responsive to situations that require a sense of urgency
• Consistent in follow-up and follow-through
• Credible with a high level of personal integrity
• Loyal and dedicated to the success of colleagues and team members
• Optimistic toward all activities, able to transmit this optimism to others
• Adaptive to ICAT’s core values

Responsibilities

• Prepare and distribute invoices based on contracts or shipping documents
• Verify billing data for accuracy (rates, freight charges, fuel surcharges)
• Correct invoice errors and resolve disputes with customers
• Coordinate with Operations to ensure billing aligns with delivery data
• Maintain billing records and notes in AR systems to ensure audit trail
• Contact customers resolving billing issues
• Escalate issues to management
• Support AR team and act as a backup to ensure continuity of operations.
• Follow and suggest updates to internal operating procedures (IOPs) for AR functions
• Prepare and provide reports and updates on billing accuracy, rate, billing cycle time and percent disputed invoices, etc. to management as required
• Provide excellent service to vendors and colleagues, ensuring accuracy and professionalism
• Perform general office work as needed, including but not limited to answering phone calls, operating general office equipment (computer, scanner, fax)
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED