Billing Manager
About The Position
The Billing Manager is responsible for overseeing all aspects of the billing and collections process for Sponsored programs. Key responsibilities include- · Oversee and ensure accuracy of billing schedules. · Manage access, user roles and updates within sponsor portals related to invoicing. · Manage the facilitation of check deposits received outside cash management. · Assign and organize invoicing schedules for each specialist and monitor the billing process. · Meet weekly with Billing Specialists to discuss outstanding invoices and assist in the collections process. · Monitor receipts for excess cash receipts that must be returned to the Sponsor. · Track and resolve payments posted to On Account or Clearing Accounts. · Calculate interest for advance requests. · Review the bank statements for unapplied receipts and coordinate with Cash Management/Treasurer’s Offices for cash application to sponsor invoice. · Review and sign off on SF-270s, 2 CFR 200.415 certification statements or other billing/cash report as required. · Review and approve invoices and letter of credit draw downs in Workday. · Respond to and resolve billing inquiries and disputes from sponsors, escalating issues as needed. · Coordinate with Award Managers and Cash Management on collection of outstanding invoices over 90 days. · Analyze billing data, identify inefficiencies, and implement strategies to improve billing accuracy and efficiency · Collaborate with cash management, treasury and award management departments to ensure smooth and integrated billing operations. · Monthly review and reconciliation of sponsored program awards for unbilled receivables, grants receivable, deferred revenue, on account balances, cash clearing account. · Prepare monthly financial reports for Leadership review for Sponsored Programs i.e. accounts receivable, unbilled Letter of Credit, and collection statuses. · Hire, train, and supervise billing staff, providing guidance and support to ensure efficient workflow and team productivity. · Other professional duties as assigned. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Requirements
- BA or BS from an accredited college or university OR Five or more years of equivalent experience in accounts receivable, collections, and billing roles
- At least five to seven years of experience in billing and cash collections
- At least one to two years of experience in a supervisory role
- Strong organizational skills, attention to detail, and ability to manage deadlines
- Effective written and oral communication skills (e.g. ability to communicate with others in a clear and professional manner)
- Strong customer service and interpersonal communication skills (e.g., ability to work with personnel at all levels to gather information and communicate compliance requirements)
Nice To Haves
- Experience in research administration or related areas
- Experience with Higher Education Institutions
- Master’s degree in a related field (e.g., business, accounting, or public administration)
- Experience using financial accounting systems such as Workday (preferred)
Responsibilities
- Oversee and ensure accuracy of billing schedules.
- Manage access, user roles and updates within sponsor portals related to invoicing.
- Manage the facilitation of check deposits received outside cash management.
- Assign and organize invoicing schedules for each specialist and monitor the billing process.
- Meet weekly with Billing Specialists to discuss outstanding invoices and assist in the collections process.
- Monitor receipts for excess cash receipts that must be returned to the Sponsor.
- Track and resolve payments posted to On Account or Clearing Accounts.
- Calculate interest for advance requests.
- Review the bank statements for unapplied receipts and coordinate with Cash Management/Treasurer’s Offices for cash application to sponsor invoice.
- Review and sign off on SF-270s, 2 CFR 200.415 certification statements or other billing/cash report as required.
- Review and approve invoices and letter of credit draw downs in Workday.
- Respond to and resolve billing inquiries and disputes from sponsors, escalating issues as needed.
- Coordinate with Award Managers and Cash Management on collection of outstanding invoices over 90 days.
- Analyze billing data, identify inefficiencies, and implement strategies to improve billing accuracy and efficiency
- Collaborate with cash management, treasury and award management departments to ensure smooth and integrated billing operations.
- Monthly review and reconciliation of sponsored program awards for unbilled receivables, grants receivable, deferred revenue, on account balances, cash clearing account.
- Prepare monthly financial reports for Leadership review for Sponsored Programs i.e. accounts receivable, unbilled Letter of Credit, and collection statuses.
- Hire, train, and supervise billing staff, providing guidance and support to ensure efficient workflow and team productivity.
- Other professional duties as assigned.
- Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Benefits
- university contributions to health, dental, life and disability insurance
- tuition waivers for employees and their families
- 12 official holidays
- immediate leave accrual
- a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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What This Job Offers
Job Type
Full-time
Career Level
Manager
