Billing Manager - 130802

Claratel Behavioral HealthDecatur, GA
26dOnsite

About The Position

Claratel Behavioral Health is seeking a dedicated and experienced Billing Manager to oversees the day-to-day operations of the billing department ensuring accurate and timely claims submission, payment posting, and accounts receivable management. This position leads a team of billing specialists, denial management specialists, eligibility verification specialists, and credentialing specialists and works cross-functionally with the clinical and utilization management teams to optimize revenue, minimize denials, and ensure compliance with payer guidelines and regulatory standards.

Requirements

  • In-depth knowledge of behavioral health billing, including Medicaid, Medicare, and managed care payers
  • Proficiency in EHR and billing systems (Preferably Avatar)
  • Strong understanding of CPT, HCPCS, ICD-10 coding, and behavioral health modifiers
  • Excellent leadership, team management, and communication skills
  • Ability to analyze data, generate reports, and drive performance improvements
  • Strong organizational and time management skills with attention to detail
  • Ability to manage competing priorities and deadlines in a fast-paced environment
  • Knowledge of compliance standards and HIPAA requirements
  • 3–5 years of billing experience in a healthcare setting, with at least 2 years in behavioral health
  • 2+ years of experience in a supervisory or management role
  • Pre-employment drug screening and successful completion of a criminal history background check is required.

Nice To Haves

  • Certification such as Certified Professional Biller (CPB), Certified Revenue Cycle Professional (CRCP), or related credential preferred

Responsibilities

  • Manage the billing team, including hiring, training, supervising, and evaluating staff performance
  • Ensure accurate and timely submission of behavioral health claims to Medicaid, Medicare, and commercial payers
  • Oversee payment posting, charge entry, refunds, and accounts receivable follow-up processes
  • Monitor billing performance metrics and aging reports to ensure timely collections and minimize outstanding balances
  • Analyze claim denials, identify trends, and implement corrective actions in collaboration with denial management and clinical teams
  • Coordinate with clinical and utilization management teams to prevent billing disruptions
  • Ensure compliance with all applicable billing regulations, coding guidelines, and HIPAA requirements
  • Maintain and update billing policies and procedures to reflect payer updates and regulatory changes
  • Prepare regular reports for leadership on collections, AR trends, denials, and billing KPIs
  • Lead billing-related audits and support financial reporting requirements
  • Serve as the billing subject matter expert for new program implementations and payer contracts
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