Billing Correspondence Coordinator I (Correspondence Billing Specialist)
About The Position
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! Correspondence Billing Specialist The person in this position is responsible for evaluation and processing of internal and external client and patient correspondence. By utilizing various systems (mPower, LCBS, LCLS, Mobius, Artiva etc.) to review and assist with determination of transfers, adjustments and next action for follow up. Age of correspondence can vary, along with complexity of research required. Clear, accurate, concise, and complete communication is required due to the variety of internal and external customers that requests are received from.
Requirements
- High School Diploma or equivalent required
- 2+ years directly applicable experience. Required (such as correspondence, Patient Billing customer service or Healthcare Billing) required
Nice To Haves
- Labcorp current Healthcare Billing Specialist experience strongly preferred
- Prefer previous medical billing or accounts receivables experience preferred
- Ability to work and learn in a fast environment
- Excellent organizational and communication skills
- Strong correspondence skills
- Knowledge of Microsoft Office; especially Excel
- Labcorp Healthcare Billing systems and processes knowledge
Responsibilities
- Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
- Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
- Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs
- Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
- Follow Approved SOP’s to update and provide necessary information to resolve correspondence request
Benefits
- Generous paid time off!
- Medical, Vision and Dental Insurance Options!
- Flexible Spending Accounts!
- 401k and Employee Stock Purchase plans!
- No Charge Lab Testing!
- Fitness Reimbursement Program!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
