Billing Coordinator

FST Technical Services•Chandler, AZ

1d•Onsite

About The Position

The Billing Coordinator at FST is a key player in our client billing process, focusing on accounts receivable and the meticulous management of invoices, statements, and reports. This role involves daily tasks like emailing invoices and applying payments and monthly responsibilities such as compiling Labor Detail and Expense reports. The Billing Coordinator's accuracy and efficiency are vital for smooth financial operations.

Requirements

3+ years experience in a billing department - preferred
Strong written and verbal communication
Excellent active listening skills

Nice To Haves

Proficiency in Salesforce/Certinia is a plus
Comprehension of industry-specific policies is a plus

Responsibilities

Create and send invoices and account updates to clients electronically and on paper
Adhere to customer billing guidelines as necessary
Keep an accurate record of client accounts and outstanding balances
Notify clients of upcoming or missed payment deadlines
Address our clients' billing questions and issues
Assist with specific project set up tasks
Participate in Monthly Invoicing Review Meetings (MIR) – as needed
Attend Project Kick Off meetings – as needed
Uphold our strict client confidentiality policies
Participates in company training and events, continuously expanding knowledge and skills
Other duties as assigned