Billing Coordinator for Nonprofit Adoption/Foster Care Agency

Lutheran Social Service of Minnesota • Saint Paul, MN

2d • Hybrid

About The Position

The Billing Coordinator is responsible for managing billing-related activities
that support the Foster Care/Foster Care Adoption (FC/FCA) programs and
Post-Permanency Support (PSS) services. This role works closely with program
staff, program supervisors, departmental senior leadership, internal finance
teams, and external partners to ensure services are billed accurately and in
compliance with Department of Human Services (DHS) or Department of Children,
Youth, and Families (DCYF) contracts, various county contracts, and internal
policies.

Requirements

• At least two years’ experience in billing, accounting support, or administrative finance roles
• Strong organizational and detail-oriented skills, ability to manage deadline-driven work, ability to multitask, and ability to start and complete tasks independently
• Proficiency with databases, spreadsheets, and electronic record systems
• Ability to work with and advocate for all clients, regardless of race, religion, disability, sexual orientation/identity, or family type

Nice To Haves

• Bachelor’s degree in accounting, business administration, health information management, or a related field strongly preferred but not required

Responsibilities

• Prepare, review, and submit invoices for county-paid, state-funded, and grant supported services
• Coordinate foster care reimbursements and ensure timely payments to families
• Track billing activity related to placements, service delivery, and case milestones
• Monitor billing timelines to prevent delays, errors, or missed revenue
• Maintain accurate billing, placement, and service records in our client record management and financial systems
• Create and update child, family, and placement records needed for billing purposes
• Ensure billing documentation aligns with placement notifications, service agreements, and authorizations
• Coordinate and cross reference with team members to properly track billable milestones
• Enter billing sales data into the agency’s financial system
• Reconcile payments and follow up on discrepancies or outstanding balances
• Support month-end, quarter-end, and year-end billing processes in coordination with senior leadership and the finance department
• Serve as a billing resource to program staff, supervisors, senior leadership, external partners, and client’s/families
• Participate in process improvement efforts related to billing workflow and systems as needed
• Ensure billing practices align with DHS, DCYF, county contracts, and internal procedures
• Maintain organized billing documentation to support audits, monitoring, and reporting
• Assist with quarterly narratives, reports, KPI’s, and data requests assigned

Benefits

• Supportive Team: Join a compassionate, mission-driven team that values collaboration and mutual support
• Professional Growth: Build your expertise through onboarding, applied practice, and ongoing supervision 
• Work-Life Balance: Enjoy flexible scheduling that supports your well-being while meeting the needs of clients and team collaboration.
• Hybrid Workplace: Benefit from a blend of remote and in-office work that supports collaboration and work-life harmony.
• Diverse Workload: Engage with a variety of cases that challenge and grow your skills—from traditional foster care and foster care adoption to relative and kinship placements
• Organizational Stability: Be part of a well-established nonprofit with a strong reputation and commitment to ethical practice.
• Equity and Inclusion: Work in an environment that actively promotes equity, cultural humility, and inclusive practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees