Billing & Collections Associate - Remote or Hybrid in CT

Affinity Dental Management•Cromwell, CT

43d•$23 - $25•Hybrid

About The Position

Claim it. Clear it. Collect it. Build your billing career hybrid or remotely on a 4-day schedule. Drive results, not miles. Join a dentist-led organization where your billing expertise translates directly into timely reimbursements, healthier A/R, and smoother practice operations across the Northeast. As a Dental Billing & Collections Associate, you’ll own the details - audits, claims, follow-ups, and reimbursements - so our providers can focus on exceptional patient care. Why You’ll Love Working with Affinity Dental Management Pay: $23-25/hour (DOE) Benefits: Medical, Vision, Dental, 401(k) with employer match, Life & Disability Time Off: 3 weeks PTO + 8 paid holidays Workstyle: Remote anywhere in the U.S. or Hybrid (2 days/week) at our Cromwell, CT office Balance: Consistent 4-day workweek - no late nights, no weekends Growth: Clear paths into Senior Biller, AR Lead, and Revenue Cycle roles; ongoing training and mentorship You’ll be a key player in our centralized revenue cycle team - partnering with practices, insurance carriers, and internal stakeholders to keep cash flow predictable and errors minimal. Your work helps reduce DSO, lower denials, and deliver a top-tier financial experience to patients and providers.

Requirements

Education: High School diploma or GED required; Bachelor’s degree preferred
Experience: 3+ years in dental billing & collections (multi-location or DSO experience a plus)
Insurance Knowledge: Husky and commercial plans (PPO, Indemnity, HMO, Capitation)
Software: Dentrix required; Denticon a plus
Tools: Comfortable with Google Workspace (Gmail, Docs, Sheets, Meet, Chat)
Regulatory: Advanced knowledge of FDCPA; strong HIPAA awareness
Skills: Detail-driven, organized, decisive; excellent written and verbal communication; patient, professional service orientation

Nice To Haves

multi-location or DSO experience

Responsibilities

Claims & Audits: Review patient charts; submit clean claims per payer specs; ensure documentation aligns with billed services
Reimbursement: Track and secure timely payments; manage denials and appeals; reconcile remittances (EOB/ERA)
Pre-Auths & Coding: Process pre-authorizations; confirm coding accuracy (ICD-9/diagnosis and applicable procedure codes)
A/R Management: Work aging reports; follow up on unpaid/underpaid claims; manage adjustments and write-offs per policy
Multi-Payer Expertise: Handle PPO, Indemnity, HMO, Capitation, and Husky claims; identify secondary/tertiary coverage and coordinate benefits
Patient & Carrier Communications: Resolve questions with professionalism; process patient and insurance refunds as needed
Compliance & Reporting: Uphold HIPAA; maintain accurate records; generate routine AR/collections reports