Billing Clerk - Sleep Lab

Geisinger•Wilkes-Barre, PA

3d•Onsite

About The Position

Responsible for performing the services to assist in the distribution and billing of durable medical equipment for Geisinger Sleep Services DME. Interacts with other Geisinger sleep services staff, outside agencies, insurance companies and organizations, consumers and their families. Performs duties to provide the highest level of customer satisfaction.

Requirements

High School Diploma or Equivalent (GED)- (Required)
Minimum of 4 years-Relevant experience (Required)
Communication
Computer Literacy
Teamwork

Responsibilities

Medical Billing: Key claims; Follow up on claims and resolve denials
Verify insurance payments
Customer Service: Respond to customer inquiries, requests
Resolve issues related to DME products
Explain DME coverage to patients.
Documentation: Collect and review medical documentation to support the medical necessity of DME items
Ensure accurate and timely submission of paperwork for claims processing
Verify insurance coverages and obtain necessary authorizations in a timely manner
Identifies delinquent accounts.
Compliance: Ensure compliance with payor guidelines and regulations.
Patient Interaction: Communicate with patients via phone or in-person to understand their needs and provide support
Provides patient financial counseling prior to setup or supply ordering.
Staff Interaction: Work along with respiratory therapist to co-ordinate setup of PAP devices, supply requests and mask exchanges or fittings
Work with Patient Physician Liaisons in processing PAP devices and a supply requests
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Benefits

Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance