Billing Charge Entry Specialist - Mental Health Services

Saafe Behavioral Svcs.•West De Land, FL

1d•Onsite

About The Position

The Billing Charge Entry Specialist supports the revenue cycle of a mental health practice by accurately entering and reviewing charges for behavioral health services. This role ensures that services are billed correctly and timely, in compliance with payer guidelines and regulatory requirements. The ideal candidate is detail-oriented, organized, and comfortable working with clinical documentation related to mental health care.

Requirements

High school diploma or equivalent required; associate degree or coursework in healthcare administration, billing, or a related field preferred
Entry- to mid-level experience (1–3 years) in medical billing, charge entry, or healthcare administrative support preferred
Familiarity with mental health or behavioral health billing strongly preferred
Basic knowledge of CPT and ICD-10 coding; behavioral health codes a plus
Experience working with EHR and practice management systems
Strong attention to detail and ability to manage routine, repetitive tasks accurately
Good written and verbal communication skills
Basic computer proficiency, including Microsoft Office or similar tools

Nice To Haves

Experience billing commercial insurance, Medicaid, and/or Medicare for mental health services
Exposure to telehealth billing and modifiers
Certification such as CBCS, CPC, or progress toward certification preferred but not required
Ability to work independently while also functioning well within a team environment

Responsibilities

Accurately enter charges for mental health and behavioral health services into the practice management or billing system
Review clinical documentation, encounter forms, and EHR records to ensure completeness and accuracy prior to charge entry
Apply appropriate CPT and ICD-10 codes related to mental health services (e.g., psychotherapy, evaluations, medication management) as documented
Identify missing or inconsistent information and follow up with clinicians or internal teams for clarification
Correct charge entry errors and assist with rebilling as needed
Ensure timely charge entry to support clean claim submission and cash flow
Maintain compliance with payer requirements, state and federal regulations, and internal billing policies
Protect patient confidentiality and comply with HIPAA and mental health privacy standards
Assist with audits, reporting, and special billing projects as assigned
Collaborate with billing, coding, and clinical staff to improve charge capture and workflow efficiency