BILLING ASSISTANT - 72000821

State of Florida

3d•Onsite

About The Position

This position performs fiscal and accounting work for a variety of telecommunication services including activities involved with updating account details. This position is responsible for the collection of outstanding invoices for assigned customers, mail distribution for the division, and download of all monthly bills for accountants. This position also supports the bureau as requested. Specific Duties:Contact assigned customers with outstanding invoices and coordinate payment of invoices to ensure timely payments and follow-up as defined in the Collections Process procedures. Track all calls, emails, and the status of the collection efforts by providing the spreadsheet to the Accountant III & your supervisor weekly for updating management monthly. Daily review the CSAB SIMS application to investigate and complete the tickets. This will require contact with the co-worker that handles the telephone system or service. Retrieve detail from the CSAB System or Archived PDF’s for customers to provide copies of past due invoices. Download all monthly bills from the telecommunication providers and save on the M drive. Scan the summary pages of the invocies to the accountant and their supervisior. Daily sort, date stamp and distribute incoming mail for the Division. This position is responsible for providing mail to the appropriate areas as requested. Assist, as required, in any telecommunications programs or special projects related to the record keeping, maintenance or generating fiscal records of the billing system. This includes updating reports and spreadsheets by identifying customers who are using DMS-DivTel SUNCOM Services. Update addresses and customer detail as required in billing system to ensure accurate customer detail. As needed, deliver Check Transmittals and other detail/correspondence to DMS Bureau of Financial Services.

Requirements

Knowledge of accounting principles, practices and procedures.
Knowledge of the methods of data collection, processes and procedures.
Ability to communicate effectively verbally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to prepare and maintain a variety of accounting reports.
Ability to understand and apply applicable rules, regulations, policies & procedures relating to an accounting program.
Ability to solve problems and make decisions
Integrity, Communication (Listening, Writing, Verbal, Interpreting) Respect, Excellence, Accountability, Teamwork, Flexibility & Empowerment
High School Diploma
Microsoft systems experience.

Responsibilities

Contact assigned customers with outstanding invoices and coordinate payment of invoices to ensure timely payments and follow-up as defined in the Collections Process procedures.
Track all calls, emails, and the status of the collection efforts by providing the spreadsheet to the Accountant III & your supervisor weekly for updating management monthly.
Daily review the CSAB SIMS application to investigate and complete the tickets.
Retrieve detail from the CSAB System or Archived PDF’s for customers to provide copies of past due invoices.
Download all monthly bills from the telecommunication providers and save on the M drive.
Scan the summary pages of the invocies to the accountant and their supervisior.
Daily sort, date stamp and distribute incoming mail for the Division.
Assist, as required, in any telecommunications programs or special projects related to the record keeping, maintenance or generating fiscal records of the billing system.
Update addresses and customer detail as required in billing system to ensure accurate customer detail.
Deliver Check Transmittals and other detail/correspondence to DMS Bureau of Financial Services.