About The Position

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We are looking for a reliable and detail-oriented Billing Assistant to support our finance operations during after-hours. In this role, you will play a key part in ensuring that credit card billing processes are completed accurately and on time, helping maintain smooth financial operations for a growing legal team. You will collaborate closely with the billing department, providing clear updates and ensuring all transactions are properly recorded. This is an excellent opportunity for someone who thrives in an independent work environment, takes ownership of their responsibilities, and enjoys contributing to a team’s overall efficiency. If you are organized, proactive, and committed to getting the job done right, we would love to hear from you.

Requirements

  • Timezone: EST (Virginia)
  • Schedule: ◦ Initial Schedule: Must be available during standard business hours for the first two weeks for training ◦ Regular Schedule: 2:00 AM – 10:00 AM EST
  • Previous experience in billing, finance support, or administrative roles preferred
  • Industry: Legal (Family Law, Trusts & Estates)
  • CRM: Clio (primary system), LawPay (transitioning into Clio)
  • Ability to work independently during non-standard hours
  • Strong organizational and time management skills
  • High level of accuracy and attention to detail
  • Strong attention to detail
  • Accountability and ownership of tasks
  • Ability to self-manage and work independently
  • Effective written communication skills
  • Team collaboration and interpersonal skills
  • Problem-solving mindset
  • Time management and prioritization skills
  • Adaptability in a fast-paced environment
  • Reliability and consistency in task completion

Responsibilities

  • Maintain accurate financial records and ensure compliance with internal processes
  • Prepare and deliver handover updates during morning huddles, including summaries of completed tasks and any pending items
  • Ensure all processed payments are properly recorded and updated in the system
  • Communicate billing discrepancies, issues, or updates to the appropriate team members
  • Run credit card billing for designated time periods accurately and within required deadlines
  • Provide support to the billing team by managing credit card billing processes during after-hours
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