Billing and Collections Representative

Yessio•Salt Lake City, UT

16d•Remote

About The Position

At Yessio LLC , we're hiring a spirited and attentive person to join us in our call center and provide great customer service as a full-time Billing and Collections Representative ! This is an entry-level opportunity where you can learn how to respectfully handle financial conversations and gain valuable skills in a supportive, remote environment. We have offices in Sandy and St. George, UT, and can hire remotely throughout the state, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City! Get ready to advance your career with a wide range of benefits and perks, including: Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days Paid time off Paid holidays Health and dental benefits Monthly employee recognition lunches Company barbeques Remote flexibility Monthly team motivation contests Weekly coaching sessions and paid training Spacious work area and desks Our main office is across the street from the Center Street Trax station Join us now and embark on an exciting remote financial journey!

Requirements

High school diploma or equivalent
Fluent English communication skills and phone etiquette
Computer proficiency and basic math skills
Positive attitude, desire to learn more, and good attendance
Must be able to work Monday - Friday, 8:00 am - 4:30 pm

Responsibilities

Answer incoming phone calls
Make outbound phone calls
Respond to questions
Speak with clients about delinquent payments
Talk to customers about overdue bills and work with them to resolve their payments
Process payments
Verify banking and employment information
Make sure accounts are properly updated