Freight Audit/ Billing Analyst

Aston Carter•Chesapeake, VA

14d•$60,000 - $60,000•Hybrid

About The Position

Join our Freight Audit Billing (FAB) team, responsible for managing the manual and automated billing processes for 23-24 overseas countries. As a Freight Audit/Billing Analyst, you will handle billing cycles on a weekly basis, with each person assigned to a specific country. The role involves running scripts to automate billing, making necessary adjustments, and auditing the process to ensure accuracy. You will also provide internal and external support for transportation/logistics services outside of the US, ensuring compliance with customer requirements and standard operating procedures (SOPs).

Requirements

Proficiency in Excel, including pivot tables, VLOOKUPs, concatenates, and SUMIF functions.
2-3+ years of billing experience (open to less with strong Excel skills).
Strong computer skills for setting up equipment and using multiple systems.
Experience with freight forwarding, freight invoices, and logistics.
Familiarity with SAP ERP and other relevant systems.

Nice To Haves

Freight forwarding experience or general understanding of the air/land/ocean/rail transportation industry.
Comfortable using multiple computer programs.
Curiosity to understand the 'why' and 'how' of processes.
Ability to work in a group environment and willingness to help teammates.
An associate's degree is ideal but not required.
Strong communication skills to navigate time differences with international partners.
Proficiency in understanding script files for staging invoices in Excel.

Responsibilities

Manage the billing process according to customer requirements.
Coordinate shipments moving from offshore to offshore locations.
Set up new business and coordinate with sales, offshore locations, customers, and third parties.
Document requirements and/or SOPs to ensure accurate billing processes.
Audit shipments and invoices against customer requirements and tariffs.
Analyze shipment documentation for SOP compliance and execute the billing process.
Perform shipment data entry and billing in the transport management system.
Research and resolve accounting issues and complex transactional items.
Act as a primary point of contact for third-party billing requests.
Coordinate within the department and with account managers and other parties as necessary.
Work closely with various parties to meet customer requirements and support billing processes.
Escalate issues to department management with recommendations and justifications.
Assist in other tasks as needed.