Billing Analyst

CTDI•West Goshen Township, PA

9h•Onsite

About The Position

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations and a global footprint with more than 20,000 employees worldwide. The individual in this role will issue invoices with a high degree of accuracy and have a keen eye for detail to ensure timely and precise payment processing. This role will require an eye for detail and an ability to use analytical skills with data and prioritize tasks in a fast-paced fluid environment. The analyst should also be comfortable working with little supervision to meet tight deadlines.

Requirements

2-year Degree
1+ years’ experience in a customer service/data analysis role
Microsoft Office experience is required - proficient in MS Excel, Access preferred
Demonstrated knowledge of Excel and Access or other data management experience
Experience in working with large databases and managing large data files
Ability to manage multiple priorities and projects
Detail oriented
Excellent oral and written communications skills
Excellent analytical and problem-solving skills

Responsibilities

Prepare and submit customer invoicing in accordance with assigned customer contract requirements.
Work closely with the IT department to resolve any data issues and requirements.
Constantly monitor assigned customer contacts to ensure that billing is in conformance with the contract requirements.
Month-End closing, ensure that all assigned customer contract revenue is billed and accounted for. Minimize the need to accrue revenue. Assist with reconciling billing to revenue forecasts.
Plan and implement quality assurance for assigned billing processes.
Resolve customer disputes in a timely manner.
Maintain excellent rapport with customers.
Experience with vendor management is important.