Billing & Accounts Receivable Specialist
About The Position
Support billing and collections processes for Johnson County Community College (JCCC), track and collect payments, and ensure all invoices are error-free and paid in full. Position details include but are not limited to: Review third-party sponsors and the students they sponsor. Receive and process authorizations and ensure indicators are placed on student accounts to protect enrollment. Conduct billing to third-party companies for the students they are sponsoring in an accurate and timely manner. Assist in the non-enrollment billing process to ensure vendors are billed correctly and receive accurate invoices. Conduct timely follow-up conversations as needed. Review payments made on third-party accounts to ensure payments are being applied to the correct invoice and/or student account. Review accounts in collections, removing holds as necessary and updating the accounts regarding collection payments and activity. Assist in writing off small balances on student and vendor accounts. Provide customer service to students and third-party sponsors via phone calls, emails, or in-person visits. Review and interpret employers' and vendors' policies to determine what can be billed. Research employers and vendors to obtain additional details to ensure accurate billings when necessary.
Requirements
- High School Diploma or equivalent.
- Strong interpersonal, written, and verbal communication skills.
- Effective time and resource management skills.
- Demonstrated ability to define problems, collect and analyze data, and implement appropriate solutions.
- Demonstrated ability to complete work with accuracy and thoroughness.
- Demonstrated ability to maintain confidentiality.
- Ability to effectively use integrated administrative computer systems and train users.
- Ability to work in multiple information systems simultaneously.
- Proficiency with Microsoft Office (Excel, Outlook, Work).
Nice To Haves
- Previous student account experience in higher education.
- Experience with Banner and TouchNet.
Responsibilities
- Review third-party sponsors and the students they sponsor.
- Receive and process authorizations and ensure indicators are placed on student accounts to protect enrollment.
- Conduct billing to third-party companies for the students they are sponsoring in an accurate and timely manner.
- Assist in the non-enrollment billing process to ensure vendors are billed correctly and receive accurate invoices.
- Conduct timely follow-up conversations as needed.
- Review payments made on third-party accounts to ensure payments are being applied to the correct invoice and/or student account.
- Review accounts in collections, removing holds as necessary and updating the accounts regarding collection payments and activity.
- Assist in writing off small balances on student and vendor accounts.
- Provide customer service to students and third-party sponsors via phone calls, emails, or in-person visits.
- Review and interpret employers' and vendors' policies to determine what can be billed.
- Research employers and vendors to obtain additional details to ensure accurate billings when necessary.
Benefits
- Optional Retirement plan access
- Personal annual leave
- 14 days of paid holidays
- Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
- Free access to the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
- And many more!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
