Biller IV - HB Patient Financial Services - FT Days
About The Position
Position Summary: The Biller IV is a Denial Specialist and serves as a resource to other staff dealing with difficult accounts and needing help with troubleshooting. The Denials Specialist may be assigned to a specialized area of PFS requiring advanced knowledge and will respond to questions from patients, physicians, payers and others to include attorneys regarding the status of accounts. The Denials Specialist will identify trends by the payers and UCI, assisting in the resolution as appropriate and will act as a liaison between Patient Financial Services and contracted vendors.
Requirements
- Skilled at using computerized systems and applications to maintain/update patient accounting information
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate customer service skills appropriate to the job
- Good math skills to perform a variety of calculations related to patient accounting
- Excellent written and verbal communication skills in English
- Excellent communication skills to effectively interact with PFS staff, leaders of the organization, payers, patients and their families and the external community
- Effective data and numerical data entry skills
- Demonstrated experience in CPT, HCPC and ICD billing codes, authorization requirements and related documentation
- Advanced knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting
- Advanced knowledge of a variety of non-governmental and governmental payers
- Ability to train staff and assist in assessing related competency proficiency
- Ability to resolve routine and non-routine errors independently and to assist others in problem solving
- Ability to maintain a work pace appropriate to the workload
- Ability to facilitate cash collection on patient accounts
- Ability to establish and maintain effective working relationships across the Health System
- Ability to be a resource to staff for problematic and difficult accounts
- Must be able to provide proof of work authorization
Nice To Haves
- Prior reimbursement analyst experience
- Minimum 5 years’ experience as a Denial Specialist
- Knowledge of University and medical center organizations, policies, procedures and forms
Benefits
- medical insurance
- sick and vacation time
- retirement savings plans
- access to a number of discounts and perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
