Position Summary: The Biller IV is a Lead/Specialist and serves as a resource to other staff dealing with difficult accounts and needing help with troubleshooting. The Lead and/or Specialist may be assigned to a specialized area of PFS requiring advanced knowledge and will respond to questions from patients, physicians, payers and others to include attorneys regarding the status of accounts. Trains staff and assists supervisor in assessing staff competencies. Gathers productivity statistics and helps identify trends, assisting in the resolution as appropriate. Acts as a liaison between Patient Financial Services and contracted vendors. The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees