Bilingual Universal Banker - Branch (English/Spanish)

ESL All Companies • Rochester, NY

7h • $22

About The Position

Something wonderful happens when you love what you do. So consider a career at ESL. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine have recently places ESL on these prominent national lists as well: Best Workplaces for Millennials Best Workplaces for Women Best Workplaces in Financial Services and Insurance Best Workplaces in New York State Additionally, for more than a decade, ESL has been a “Rochester’s Choice” award winner and a “Training Top 125” recipient! ESL is currently seeking Bilingual Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities. As a Bilingual Universal Banker at ESL you will: Create a positive face to face member experience Build long lasting relationships with members Work in both a Teller or Relationship Banker position depending on branch needs Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions Educate and Refer a variety of products and services to members Assist members with accounts, loans, fraud and maintenance Learn about the banking and finance industry Gain exposure to career opportunities at ESL ESL has 33 branch locations throughout the Rochester and Finger Lakes regions. This position is flexing and floating to a majority of our branches until placement is made at one branch. You will be eligible to receive a $140.00 car allowance at the conclusion of the month. Eastside District Central District Westside District Finger Lakes Brighton Henrietta Bulls Head (Downtown Rochester) Batavia Auburn/Union Springs Fairport Chestnut St (Downtown Rochester) Brockport Canandaigua/Geneva Penfield Culver Ridge Chili Cobblestone Pittsford Goodman Geneseo Newark/Phelps Webster Hudson Ave Long Pond Seneca Falls/Waterloo Twelve Corners Irondequoit Medina Victor/Farmington Lake Ave Mt. Read Merchants Walk (Downtown Rochester) Ridgeway

Requirements

• One year in sales/service in the financial services, retail, professional services worker industries
• High School diploma or High School equivalency diploma required
• Bilingual English/Spanish speaking proficiency required
• Strong communication, problem solving and decision making abilities
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Nice To Haves

• Prior Sales Experience preferred
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role

Responsibilities

• Create a positive face to face member experience
• Build long lasting relationships with members
• Work in both a Teller or Relationship Banker position depending on branch needs
• Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
• Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions
• Educate and Refer a variety of products and services to members
• Assist members with accounts, loans, fraud and maintenance
• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

Benefits

• ESL offers a competitive benefits package which focuses on providing a work life balance for all employees.
• Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
• ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED