Universal Banker - Branch

ESL All Companies • Rochester, NY

9h • $22

About The Position

ESL is currently seeking Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities. As a Universal Banker at ESL you will: Create a positive face to face member experience Build long lasting relationships with members Work in both a Teller or Relationship Banker position depending on branch needs Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions Educate and Refer a variety of products and services to members Assist members with accounts, loans, fraud and maintenance Learn about the banking and finance industry Gain exposure to career opportunities at ESL ESL has 33 branch locations throughout the Rochester and Finger Lakes regions. This position is flexing and floating to a majority of our branches until placement is made at one branch. You will be eligible to receive a $140.00 car allowance at the conclusion of the month.

Requirements

• One year in sales/service in the financial services, retail, professional services worker industries
• High School diploma or High School equivalency diploma required
• Strong communication, problem solving and decision making abilities
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Nice To Haves

• Prior Sales Experience preferred
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role

Responsibilities

• Create a positive face to face member experience
• Build long lasting relationships with members
• Work in both a Teller or Relationship Banker position depending on branch needs
• Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
• Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions
• Educate and Refer a variety of products and services to members
• Assist members with accounts, loans, fraud and maintenance
• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

Benefits

• ESL offers a competitive benefits package which focuses on providing a work life balance for all employees.
• Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
• In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.
• ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED