Bilingual Spanish-Speaking Resident Advocate

DOVE Center•Saint George, UT

18h•$18•Onsite

About The Position

The resident advocate is responsible to maintain confidentiality, security, safety, and general upkeep of the DOVE House; attend to the overall needs of the in-shelter clients and answer all helpline and dispatch phone calls; along with assisting in-intake and exit of clients; and maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House. Part-time resident advocates are also tasked with some training assignments, as well. Employee is also expected to stay current with best practices for providing victim advocacy, which includes a 40-hour victim advocacy training. Part-time bilingual advocates work closely with our Spanish Advocacy Team to create/adapt/activate protocols that ensure timely response to calls, walk-ins, and intakes for all Spanish-speaking survivors at various points of entry; and to support the outreach awareness that is extended to the Spanish-speaking community.

Requirements

Proficient Spanish language skills required
High school diploma
Clear criminal background check
Two years’ experience working with the public
Strong communication skills; including phone skills, bilingual helpful
CPR/First Aid required within 30 days of hire

Responsibilities

Maintain security, safety, and upkeep of shelter
Follow policy and procedures
Attend to the overall needs of the in-shelter clients
Provide victim advocacy as needed
Operate the 24hr hotline and provide crisis advocacy
Support client action plan goals
Document activities and notes in database and advocate logs
Provide training for volunteers and new staff advocates, as assigned

Benefits

Tier 1 Bilingual Spanish-Speakers receive an additional $1 per hour already included in the base pay rate
$2.00 Weekend shift differential pay
401(k) 3% Match
Accrued PTO

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