Bilingual (Spanish) Front Desk Receptionist

Power Health • Wheat Ridge, CO

4h • $23 - $24 • Onsite

About The Position

Position Overview The Front Desk Receptionist serves as the first point of contact for our patients and referral partners. This role is critical in ensuring a smooth patient experience, managing daily front-office operations, and supporting clinical and administrative teams. Key Responsibilities Greet and check in patients with professionalism and warmth Verify insurance and intake documentation (Workers’ Comp, Auto, and Commercial) Manage appointment scheduling, cancellations, and provider calendars Collect co-pays and ensure accurate posting in the EHR system Communicate with referral sources, attorneys, and case managers as needed Maintain confidentiality in compliance with HIPAA and PHCO standards Assist with scanning, filing, and routing medical documentation Support clinic flow by coordinating with medical assistants and providers Monitor waiting area and ensure a positive patient environment Participate in team meetings and contribute to process improvements

Requirements

• 1–2 years of front desk or administrative experience in a medical office preferred
• Knowledge of medical terminology and insurance verification (WC, PI, Commercial)
• Proficiency in EMR/EHR systems (eCW, Athena, AdvancedMD, or similar)
• Excellent communication and customer service skills
• Strong attention to detail, organization, and multitasking
• Ability to remain calm and professional in a fast-paced environment

Responsibilities

• Greet and check in patients with professionalism and warmth
• Verify insurance and intake documentation (Workers’ Comp, Auto, and Commercial)
• Manage appointment scheduling, cancellations, and provider calendars
• Collect co-pays and ensure accurate posting in the EHR system
• Communicate with referral sources, attorneys, and case managers as needed
• Maintain confidentiality in compliance with HIPAA and PHCO standards
• Assist with scanning, filing, and routing medical documentation
• Support clinic flow by coordinating with medical assistants and providers
• Monitor waiting area and ensure a positive patient environment
• Participate in team meetings and contribute to process improvements

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed