Bilingual Scheduling Coordinator

Texas Hearing Institute • Houston, TX

1d

About The Position

We are a pediatric non-profit organization seeking a bilingual scheduling coordinator to join our professional team. The role of the scheduling coordinator is to schedule patient appointments and provide administrative support services to our providers.

Requirements

• Bilingual in English/Spanish required. Only bilingual candidates will be considered
• Excellent customer/patient service skills and great phone etiquette
• Candidates must be organized and have the ability to prioritize tasks
• “Can-do” attitude and willingness to learn new skills and technologies
• High School diploma or equivalent
• Previous administrative or clerical experience in a clinical setting

Nice To Haves

• Previous experience as medical scheduler preferred

Responsibilities

• Schedule/reschedule initial and recurring appointments
• Monitor patient attendance
• May occasionally be required to discuss low attendance rates with parents
• Patient check out including collecting payment and scheduling follow-up visits
• Collaborate with authorization department to monitor authorization deadlines
• Other duties as assigned

Benefits

• Health & Dental Insurance
• Life Insurance
• Long Term Disability Insurance
• 403 (b) Retirement Plan
• 12 Paid Holidays
• 21 Paid Time Off Days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED