BILINGUAL SALES RECEPTIONIST

BAKERY EQUIPMENT & SVC CO•San Antonio, TX

9d•$18•Onsite

About The Position

BE&SCO Manufacturing designs and builds industry-leading tortilla, flatbread, and bakery equipment. We are seeking a professional and customer-focused Bilingual Sales Receptionist to serve as the first point of contact for customers and to provide administrative support to our Sales & Marketing team. The Bilingual Sales Receptionist is responsible for creating a positive and professional first impression of BE&SCO Manufacturing. This position manages incoming communications, greets visitors, routes inquiries appropriately, maintains accurate customer records, and provides administrative support to the Sales, Service, and Parts departments. The role requires strong communication skills, organization, and the ability to manage multiple priorities in a fast-paced office environment.

Requirements

3–5 years of receptionist, administrative, or customer service experience
Bilingual in English and Spanish (required)
Excellent verbal and written communication skills
Strong customer service skills and professional demeanor
Proficiency in Outlook, Word, Excel, and basic CRM systems (Salesforce preferred)
Strong organizational and multitasking skills
Ability to manage high call volumes and shifting priorities
High attention to detail and accuracy
Ability to work independently and collaboratively
Ability to sit for extended periods
Frequent computer and telephone use
Frequent typing and data entry
Ability to complete detailed administrative tasks accurately

Responsibilities

Greet customers and visitors professionally and courteously
Answer and route incoming phone calls efficiently
Respond to general inquiries via phone and email
Collect and document customer information accurately
Schedule meetings, demos, trainings, and appointments as directed
Prepare, proofread, and distribute general correspondence and documents
Assist with sales-related paperwork and administrative processes (non-ownership role)
Maintain organized electronic and physical filing systems
Maintain and update customer records in Salesforce
Enter notes, track communications, and ensure data accuracy
Create and update spreadsheets, reports, and presentations using Microsoft Office
Manage calendars and assist with meeting coordination
Assist with travel arrangements and expense documentation
Order and maintain office supplies
Coordinate service calls for office equipment when necessary
Handle sensitive information with discretion
Maintain professionalism when handling challenging customer situations
Participate in team meetings and training sessions
Support special projects and assist other departments as needed
Perform other administrative duties as assigned by the Sales & Marketing Manager