Bilingual Sales Advocate (62403)

Mobilelink USA LLC•Harlingen, TX

1d•Onsite

About The Position

Mobilelink is Cricket’s largest authorized wireless retailer in the United States, with over 500 stores. They are seeking Bilingual Sales Advocates who will have unlimited earning capacity through lucrative commission plans. The company provides training and tools for success and offers a defined career path for upward mobility into leadership. Sales Advocates are responsible for serving customers by providing tailored solutions for their needs and representing the company and Cricket brand with professionalism. They are also expected to achieve sales goals and KPIs, which can lead to bonus payments. As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities to support customer acquisition, brand awareness, and business growth. Participation in these events is considered a condition of employment.

Requirements

Must be fluent in two or more languages. This specific position requires English and Spanish.
Clear communication skills- Attitude and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
Must have reliable transportation to the location.
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy while maintaining a neat and professional appearance.

Nice To Haves

A background in retail sales is helpful, but not required.
Strong Social Media presence preferred.

Responsibilities

Provide extraordinary customer service by being compassionate towards and understanding their needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
Assist our leaders with store operations and duties.
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
Engage with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown at such events.