Bilingual Sales Advocate (62406)

Mobilelink USA LLC•Brownsville, TX

1d•Onsite

About The Position

Mobilelink is Cricket’s largest authorized wireless retailer in the United States, operating over 500 Cricket stores. They are seeking a Bilingual Sales Advocate to join their team. This role offers unlimited earning potential through lucrative commission plans, and Mobilelink provides comprehensive training and tools for success. Sales Advocates are responsible for serving customers by understanding their needs and providing tailored solutions. The company offers a clearly defined career path with maximum potential for upward mobility into leadership positions.

Requirements

Must be fluent in two or more languages.
This specific position requires English and Spanish.
Clear communication skills.
Attitude and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
Must have reliable transportation to the location.
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy while maintaining a neat and professional appearance.
Ability to lift up to 10 pounds.
Ability to bend, squat, and stretch for purposes of inventory and stocking.
Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
Ability to work in a fast-paced environment.
Ability to follow instructions to completion.
Problem solves under pressure.

Nice To Haves

A background in retail sales is helpful, but not required.
Strong Social Media presence preferred.

Responsibilities

Provide extraordinary customer service by being compassionate towards and understanding their needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
Assist our leaders with store operations and duties.
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
Occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
Engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown at such events.