Bilingual Referral Coordinator VSP Remote
About The Position
Become a part of our caring community and help us put health first The Referral Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. CenterWell is seeking a hard-working and dedicated Referral Coordinator - Remote VSP - Orlando, FL, to prepare and process all managed care referral paperwork, schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office and who is interested in being part of a team that focuses on excellent service to others. Job Functions: This position is REMOTE-Work at Home-Orlando, FL Prepares and processes all managed care referral paperwork. Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals. Contacts various offices/facilities to obtain necessary appointments for completing referrals. Maintains referral records and files documentation. Responds to patient inquiries regarding health plan referrals. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Use your skills to make an impact Additional Information
Requirements
- 1-3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
- Referral experience is MANDATORY
- Proficient with medical terminology
- Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
- Experience with Electronic Medical Records
- Excellent professional communication abilities, at all levels within the organization and with patients, at all times
- Bilingual English & Spanish
Nice To Haves
- Bachelor's Degree in Healthcare or Business Administration
- Knowledge of ICD 10 and CPT coding
- Medical Assistant or Professional State Certifications related to healthcare
Responsibilities
- Prepares and processes all managed care referral paperwork.
- Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
- Contacts various offices/facilities to obtain necessary appointments for completing referrals.
- Maintains referral records and files documentation.
- Responds to patient inquiries regarding health plan referrals.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Benefits
- Humana provides paid time off
- 401(k) retirement savings plan
- employee assistance program
- business travel and accident
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
