Bilingual Pharmacy Technician

Family First Health•York, PA

1d•Onsite

About The Position

Family First Health is seeking a Bilingual Pharmacy Technician for our George Street, York location. Candidates should have a working knowledge of medical terminology and be computer proficient or have the ability to learn. As a Bilingual Pharmacy Technician at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills. This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy medical services and care. The Bilingual Pharmacy Technician position will play a large role in that. If this sounds a like a good fit, we would love to hear from you. ESSENTIAL DUTIES AND RESPONSIBILITIES Preparing patient prescriptions: Selecting the appropriate drug, brand, form, strength and quantity; Accurately count the number of pills, capsules, or tablets and package the required number in appropriate containers; Accurately place labels with instructions on use and the expiry date on the containers of these medications. Receive prescription requests: Verify that all necessary information is available and correct on the electronic or written prescription; Enter these details in the pharmacy database; Information includes prescription, prescriber details, license number, signature, and patient details such as name, age, known allergies, medical conditions, etc.; Confirm the medications are approved for specific indications and patient preference details; In case of discrepancy, call the provider or patient to verify the information provided and accuracy before filling the prescription. Patient and Customer Care: Regular interaction with patients and customers; Answering prescription-related questions; Educating patients and caregivers on the appropriate use of medication, including frequency and method of intake or application; Helping patients navigate the cost of their medications; Answering the phone; Referring patients to the pharmacist for more in-depth medical questions related to prescriptions; Referring patients to clinical pharmacist or case manager for more nuanced assistance with complex needs. Pricing prescriptions: Conduct research to determine how much a particular medication costs; Understand insurance coverage and patient eligibility for discounts or adjustments; Process medical insurance claims for medications; Understand application of 340B pricing for eligible patients and mediations. Managing pharmacy inventory and storage: Keep track of pharmacy inventory, looking for medications past their expiry dates and removing them; Perform counts for specific medications, such as controlled substances; Ensure storage conditions of medications are maintained and within temperature control as needed. Other administrative tasks, including stocking shelves, answering telephone calls, cleaning pharmacy equipment, etc.

Requirements

High School Diploma or GED, or equivalent experience/education
Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a pharmacy technician
Ability to quickly grasp and adapt to new procedures, technologies, and company policies
Knowledge of basic arithmetic to make calculations, balance and reconcile figures necessary to perform essential job functions
Excellent organizational, customer service & phone etiquette skills
Ability to take initiative and proactively follow up on projects/tasks
Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments
Ability to work independently with minimal supervision, as well as within a multidisciplinary team
Ability to work in, and respond appropriately to a demanding environment and multitask effectively
Ability to appropriately handle sensitive and confidential information
Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds
Ability to work efficiently and accurately with strong attention to detail
Ability to establish and maintain effective working relationships with patients, employees, volunteers, and the public
Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks
Ability to adhere to all Family First Health’s policies, processes, and procedures, including Code of Conduct
Ability to articulate and advocate Family First Health’s mission and values

Nice To Haves

PTCB National Certification preferred; if not currently certified, ability to obtain within timeframe as determined by leadership.

Responsibilities

Preparing patient prescriptions: Selecting the appropriate drug, brand, form, strength and quantity
Accurately count the number of pills, capsules, or tablets and package the required number in appropriate containers
Accurately place labels with instructions on use and the expiry date on the containers of these medications
Receive prescription requests: Verify that all necessary information is available and correct on the electronic or written prescription
Enter these details in the pharmacy database
Information includes prescription, prescriber details, license number, signature, and patient details such as name, age, known allergies, medical conditions, etc.
Confirm the medications are approved for specific indications and patient preference details
In case of discrepancy, call the provider or patient to verify the information provided and accuracy before filling the prescription
Regular interaction with patients and customers
Answering prescription-related questions
Educating patients and caregivers on the appropriate use of medication, including frequency and method of intake or application
Helping patients navigate the cost of their medications
Answering the phone
Referring patients to the pharmacist for more in-depth medical questions related to prescriptions
Referring patients to clinical pharmacist or case manager for more nuanced assistance with complex needs
Conduct research to determine how much a particular medication costs
Understand insurance coverage and patient eligibility for discounts or adjustments
Process medical insurance claims for medications
Understand application of 340B pricing for eligible patients and mediations
Keep track of pharmacy inventory, looking for medications past their expiry dates and removing them
Perform counts for specific medications, such as controlled substances
Ensure storage conditions of medications are maintained and within temperature control as needed
Other administrative tasks, including stocking shelves, answering telephone calls, cleaning pharmacy equipment, etc.