Bilingual Onsite Manager

Openwork • Olive Branch, MS

53d • Onsite

About The Position

At Openwork, we believe in the power of people. As an Onsite Manager, you’ll be the heartbeat of our operations at one of our large client accounts — keeping everything running smoothly for both our client and our talent. This role is hands-on, relationship-driven, and central to creating a best-in-class experience for everyone involved.

If you’re organized, people-focused, and thrive in a fast-paced environment, this is your opportunity to make a measurable impact.

Requirements

• Must be Bilingual in Spanish and English to be considered
• A people connector who enjoys building relationships and helping others succeed
• Highly organized and dependable, with strong attention to detail
• Calm under pressure and quick to problem-solve when challenges arise
• Motivated by impact — you love seeing your work directly improve operations and outcomes
• A proactive communicator who values teamwork and partnership

Responsibilities

• Responsible for onsite operations at a strategic account (checking in talent on assignment, handling attendance and reporting, and generally being the account owner), typically present for onsites with 50-100+ talent working
• Serves as the primary recruiter for the account (under 100 talent), in collaboration with the local branch if necessary
• Maintains accurate system documentation
• Oversee the employee hiring process to ensure we are meeting company and client guidelines
• Obtains referrals from talent working at the onsite
• Attends branch huddles (min. 1 in person) to engage with branch team
• Builds multi level relationship with client contacts to ensure that the company has a strong network of influence
• Provides account management, helps conduct quarterly business reviews, and ensures we meet and exceed client expectation (including demonstrating results each quarter that improve the client’s business)
• Identifies opportunities for client expansion/growing our market share
• Spearheads expanding and growing within the account
• Conducts weekly checks to ensure compliance with client agreements (i.e., background checks, drug screens, I-9/E-Verify)
• Proactively measure performance to ensure KPIs and goals are being met
• Assist with hiring and training qualified internal team members in line with company and client guidelines
• Assist with setting annual financial goals related to onsite
• Assist in managing onsite collections as needed
• Provides manager with weekly summary report

Benefits

• Competitive base salary with monthly commissions or bonus potential
• Generous PTO and paid holidays
• Comprehensive healthcare benefits
• Dog-friendly offices (yes, really!)
• A people-first culture built on collaboration, accountability, and shared growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees