Bilingual Onboarding and Credentialing Specialist
About The Position
Mains’l is seeking a Bilingual Onboarding and Credentialing Specialist to support the setup and ongoing credentialing of vendors and employees in our Self-Determination Program. In this role, you’ll partner with our FMS team to ensure documentation is accurate, compliant, and processed efficiently - helping individuals access and manage the services they need. Why Mains’l The work you do at Mains’l has real impact. Every day, our team supports people in living meaningful, self-directed lives. You’ll be part of a team that values purpose, flexibility and doing meaningful work well. It’s one reason our employees have voted Mains’l a Top Workplace in Minnesota and a Top USA Workplace. Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.
Requirements
- Bilingual in English and Spanish.
- Excellent customer service skills.
- Experience with financial management systems, with a focus on budgeting accuracy and data entry.
- Proficiency in Microsoft Office, especially Excel.
- Strong mathematical and analytical abilities.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal instruction while seeking assistance when needed.
- Capacity to manage a high volume of daily communications and processing deadlines.
Nice To Haves
- Previous experience supporting individuals with disabilities preferred.
- College degree preferred.
Responsibilities
- Follow all internal policies, procedures, processes, and internal controls, providing FMS services within accordance with all contracts and regulations.
- Act as a resource to address participant and stakeholder questions related to self-directing services.
- Process program documents, including employee paperwork, vendor invoices and enrollment forms, following established procedures and timelines.
- Conduct detailed reviews of payroll; perform data entry and review of payable invoices; and support individuals in managing their service budget and expenditure.
- Establish and maintain credential tracking systems for vendors and employees; conduct monthly reviews and follow up on expirations.
Benefits
- Competitive salary and comprehensive benefits package, including health, dental, life insurance, 401(k) with match, long-term disability, paid time off, education assistance, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
251-500 employees
