Bilingual Office Clerk - Patient Assistance
About The Position
Welcome to Legacy Community Health, where your passion for helping others and your love for community health come together in a meaningful way. As an Office Clerk in our Patient Assistance department, you'll be a vital part of our mission to transform healthcare through innovation and compassion. Role Highlights: Be at the forefront of patient engagement, connecting individuals with the right healthcare solutions and team members. Work Environment Benefits: Join a tech-savvy team that embraces cutting-edge technologies to disrupt traditional healthcare models. Impact and Growth Opportunities: Contribute to a mission-driven impact, enhancing community health outcomes and benefiting from potential loan repayment programs. Team Collaboration: Work closely with a dynamic team committed to making a difference in the community. Mission-Driven Elements: Experience personal fulfillment by playing an integral role in improving healthcare accessibility and quality.
Requirements
- High school diploma or equivalent required; embrace educational growth.
- Healthcare or Customer Service experience is advantageous.
- Possess an articulate, professional communication style.
- Exhibit proficiency in multitasking during high-volume interactions.
- Showcase accuracy and efficiency in data entry tasks.
- Demonstrate robust computer skills and digital fluency.
- Bilingual proficiency in English and Spanish enriches communication.
Nice To Haves
- Project management acumen is a valued asset.
Responsibilities
- Manage communication channels such as phone and email with efficiency and warmth.
- Utilize advanced systems to enter and manage patient information within EHR or Pharmacy systems.
- Leverage digital solutions for document scanning, uploading, and integration into patient charts.
- Generate real-time reports to sustain a streamlined, data-driven care workflow.
- Implement critical thinking methodologies to enhance client relationships and problem-solving.
- Uphold the latest HIPAA compliance standards, ensuring the safeguarding of PHI.
- Engage in continuous learning with mandatory safety and technical training programs.
- Maintain a tech-forward work environment in line with Legacy's high standards.
- Adopt innovative techniques for infection control and safety management.
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
