Bilingual Office Administrator - Hilton Head Laundry

MasterCorp•Hilton Head, SC

4d•Onsite

About The Position

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! 👉 Bilingual in English—Spanish What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain an excellent business relationship with clients, vendors, and Associates. Assist in payroll information consolidation for weekly submission - answer inquires from Payroll staff and/or Associates. Assist with consolidation of invoices and transmission to Accounts Payable. Answer inquires of vendors and Accounts Payable staff. Create and update databases and records for financial information and other data. Support Accounts Receivable with billing. Respond to inquiries from Accounts Receivable staff. Assist in making past due calls to clients as necessary. Track annual pricing including automatic pricing increases. Notify clients of pricing changes as necessary. Track contract renewals dates – update Director of Laundry as needed. Responble for requisition, distribution and tracking of petty cash. Perform bank deposits as needed and record properly. Generate and distribute weekly Division/HKS Metrics. Ensure all Associate communication boards are updated. Assist in ensuring all document logs are mainained and up to date for each division. Assist in drafting proposals for scope of work changes. Assist in drafting proposals for potential new clients. Facilitate Associate benefit and payroll questions by working with Human Resource Representative, Payroll Department, and RD. Assist in monitoring Fleetio and GPS of the vehicle fleet. Respond to all new business inquires and client requests - communicate to Division Manager or RD promptly. Facilitate client concerns to appropriate operations managers. Plan and coordinate meetings and appointments. Assist in tracking due dates for Division Managers. Gather weekly schedules and reports from Division Managers. Order office and breakroom supplies as needed. Distribute mail/packages received promptly. Send outgoing mail via USPS, Fedex, and/or UPS. Assist in gathering weekly schedules and forecasts. Maintain office and breakroom to MasterCorp’s high cleanliness standards. EXPERIENCE AND EDUCATION Associate’s Degree in field directly related to position or equivalent combination of education and work experience Minimum two (2) years of experience related to the position with progressive responsibility OTHER QUALIFICATIONS Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Basic understanding of how to operate standard business equipment. Proficient with Microsoft Office Suite or related software. TRAVEL REQUIREMENTS Rarely – on average 5% of travel on a quarterly basis WORK ENVIRONMENT This position works in an operations environment with odors and/or dust and cleaning and laundry chemicals. Additionally, this job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets. The is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management. DISCLOSURES MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, genetics or protected Veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

Requirements

Bilingual in English—Spanish
Associate’s Degree in field directly related to position or equivalent combination of education and work experience
Minimum two (2) years of experience related to the position with progressive responsibility
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Basic understanding of how to operate standard business equipment.
Proficient with Microsoft Office Suite or related software.

Responsibilities

Maintain an excellent business relationship with clients, vendors, and Associates.
Assist in payroll information consolidation for weekly submission - answer inquires from Payroll staff and/or Associates.
Assist with consolidation of invoices and transmission to Accounts Payable.
Answer inquires of vendors and Accounts Payable staff.
Create and update databases and records for financial information and other data.
Support Accounts Receivable with billing.
Respond to inquiries from Accounts Receivable staff.
Assist in making past due calls to clients as necessary.
Track annual pricing including automatic pricing increases.
Notify clients of pricing changes as necessary.
Track contract renewals dates – update Director of Laundry as needed.
Responble for requisition, distribution and tracking of petty cash.
Perform bank deposits as needed and record properly.
Generate and distribute weekly Division/HKS Metrics.
Ensure all Associate communication boards are updated.
Assist in ensuring all document logs are mainained and up to date for each division.
Assist in drafting proposals for scope of work changes.
Assist in drafting proposals for potential new clients.
Facilitate Associate benefit and payroll questions by working with Human Resource Representative, Payroll Department, and RD.
Assist in monitoring Fleetio and GPS of the vehicle fleet.
Respond to all new business inquires and client requests - communicate to Division Manager or RD promptly.
Facilitate client concerns to appropriate operations managers.
Plan and coordinate meetings and appointments.
Assist in tracking due dates for Division Managers.
Gather weekly schedules and reports from Division Managers.
Order office and breakroom supplies as needed.
Distribute mail/packages received promptly.
Send outgoing mail via USPS, Fedex, and/or UPS.
Assist in gathering weekly schedules and forecasts.
Maintain office and breakroom to MasterCorp’s high cleanliness standards.