Bilingual Office Administrator - Hilton Head Laundry

MasterCorp, Inc. • Hilton Head, SC

7d • Onsite

About The Position

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! 👉 Bilingual in English—Spanish What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Requirements

• Associate’s Degree in field directly related to position or equivalent combination of education and work experience
• Minimum two (2) years of experience related to the position with progressive responsibility
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Basic understanding of how to operate standard business equipment.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Maintain an excellent business relationship with clients, vendors, and Associates.
• Assist in payroll information consolidation for weekly submission - answer inquires from Payroll staff and/or Associates.
• Assist with consolidation of invoices and transmission to Accounts Payable.
• Answer inquires of vendors and Accounts Payable staff.
• Create and update databases and records for financial information and other data.
• Support Accounts Receivable with billing.
• Respond to inquiries from Accounts Receivable staff.
• Assist in making past due calls to clients as necessary.
• Track annual pricing including automatic pricing increases.
• Notify clients of pricing changes as necessary.
• Track contract renewals dates – update Director of Laundry as needed.
• Responble for requisition, distribution and tracking of petty cash.
• Perform bank deposits as needed and record properly.
• Generate and distribute weekly Division/HKS Metrics.
• Ensure all Associate communication boards are updated.
• Assist in ensuring all document logs are mainained and up to date for each division.
• Assist in drafting proposals for scope of work changes.
• Assist in drafting proposals for potential new clients.
• Facilitate Associate benefit and payroll questions by working with Human Resource Representative, Payroll Department, and RD.
• Assist in monitoring Fleetio and GPS of the vehicle fleet.
• Respond to all new business inquires and client requests - communicate to Division Manager or RD promptly.
• Facilitate client concerns to appropriate operations managers.
• Plan and coordinate meetings and appointments.
• Assist in tracking due dates for Division Managers.
• Gather weekly schedules and reports from Division Managers.
• Order office and breakroom supplies as needed.
• Distribute mail/packages received promptly.
• Send outgoing mail via USPS, Fedex, and/or UPS.
• Assist in gathering weekly schedules and forecasts.
• Maintain office and breakroom to MasterCorp’s high cleanliness standards.

Benefits

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees