Bilingual Neighborhood Development Coordinator

UNITED COMMUNITY CENTER•Milwaukee, WI

About The Position

Under the direction of the Director of Finance, the Neighborhood Development Coordinator is responsible for coordinating and supporting the delivery of housing counseling services within the United Community Center’s Neighborhood Development Program. This position oversees the day-to-day activities of HUD-certified housing counselors, ensuring the effective implementation of homebuyer education seminars and one-on-one counseling services for first-time homebuyers.

Requirements

Knowledge of HUD housing counseling guidelines and first-time homebuyer programs
Understanding of mortgage lending processes, financial literacy, and homeownership readiness
Ability to supervise, coordinate, and support program staff effectively
Strong organizational and time management skills with the ability to manage multiple priorities
Excellent interpersonal, verbal, and written communication skills
Ability to build relationships with banks, lenders, and community stakeholders
Strong attention to detail and ability to ensure compliance with regulatory and reporting requirements
Proficiency in Microsoft Office, Google Workspace, and data tracking systems
Problem-solving skills with the ability to support clients through complex processes
Bachelor’s Degree
Two to three years of related experience in housing counseling, community development, or program coordination; or an equivalent combination of education and experience.
Bilingual Spanish – English requested
Ability to work effectively with staff, clients, and external partners, including financial institutions and government agencies.
Strong leadership, communication, and coordination skills required.
Must demonstrate professionalism, discretion, and the ability to work in a multicultural environment.
Ability to travel regularly to multiple locations throughout the Milwaukee and Racine area.

Nice To Haves

HUD Housing Counseling Certification preferred, or the ability to obtain it within a specified timeframe.

Responsibilities

Coordinates and supports a team of HUD-certified housing counselors to ensure effective service delivery
Oversees the scheduling and implementation of homebuyer education seminars for first-time homebuyers
Ensures the delivery of high-quality one-on-one housing counseling sessions, including guidance on the homebuying process
Monitors counselor caseloads, client progress, and program outcomes to ensure compliance with HUD requirements
Serves as a liaison between clients and external partners, including banks, lenders, and other housing-related organizations
Builds and maintains relationships with financial institutions, lenders, and community partners to expand homeownership opportunities
Oversees program operations across UCC’s Milwaukee and Racine offices to ensure consistency, quality, and compliance
Travels periodically between Milwaukee and Racine locations to support staff, monitor operations, and strengthen program delivery
Ensures accurate documentation, data entry, and reporting in compliance with HUD and funding requirements
Assists in the preparation of program reports, including grant-related reporting and performance tracking
Supports outreach efforts to recruit and engage prospective homebuyers in program services
Identifies barriers to homeownership among clients and works with counselors to provide appropriate solutions and referrals
Participates in agency events and represents the program in community meetings and partnerships
Performs additional duties as assigned