Bilingual Medical Administrative Assistant - Kim Health Center

University Physicians' Association•Knoxville, TN

About The Position

Kim Health Center, a busy non-profit primary care and dental clinic is seeking a full time Spanish bilingual front desk assistant to support patient services. 4 days per week, medical, dental and 401K benefits available if desired. Room for growth with both hours and responsibilities. We are a mission driven health care clinic working with underserved populations. Prior job experience must include demonstrated interpersonal skills, good communication skills, a commitment to service and helping others.

Requirements

demonstrated interpersonal skills
good communication skills
a commitment to service and helping others
Spanish bilingual
basic working knowledge of Microsoft office
basic computer experience

Responsibilities

Greet patients
Schedule appointments
Answer phones
Assist with general patient flow at the front desk and throughout clinic
Update medical records
Learn Electronic Medical Record’s system for medical and dental to schedule patients and maintain medical records
Comply with all HIPPA laws and follow internal PHI policy and procedure
Learn provider schedules and scope of practice for proper scheduling
Checking patients in and out
Assist with heavy phone volume
Help reconcile with other staff end of day patient visit data
Attention to detail
Send patient referrals and records, in timely manner
Be a good communicator
Remain patient and service focused
Communicate regularly with Front Desk Manager and Executive Director as needed
Attend monthly staff meetings
Willing to occasionally work outreach events at health fairs or special events held at clinics or community centers
Needs to have basic working knowledge of Microsoft office, and at a minimum basic computer experience.